Return & Refund Policy – Baby Care Nepal

At Baby Care Nepal, your satisfaction is our top priority. If you're not fully happy with your purchase, we’re here to help.

Eligibility for Return & Exchange:

  • You may request an exchange or return within 2 days of delivery if:

    • The product is faulty

    • The item received is not as described

Refund Policy:

  • A full refund is available if requested within 2 days of the purchase date

  • Refunds are processed within 5–10 business days after the returned item is received and verified

Return Conditions:

  • Items must be unused, in their original packaging, and with all tags/labels intact

  • Return shipping costs (if applicable) are the responsibility of the customer unless the item is defective or incorrect

How to Request a Return or Refund:

To initiate a return or refund, please contact us:
📱 9828983015
✉️ [email protected]

We’re always happy to help with any concerns or questions!